Frequently Asked Question
How often should I clean the ICU?
Clean after each use with animal-safe sanitizing wipes. Activate the sanitize function for additional sterilization.
How do I calibrate the oxygen sensor?
Access calibration via the “SET” menu, stabilize oxygen concentration at 20–21%, then follow the manual's detailed steps.
How do I maintain the air conditioning drainage system?
Check and empty the drainage container every 2–3 days. Clear any blockages in the hose if no water collects.
What is the expected lifespan of the oxygen/CO2 sensor?
3–5 years with annual checks recommended starting in the third year.
How do I ensure optimal battery performance for long-term storage?
Periodically power on the ICU to maintain the backup battery charge and prevent degradation.
What cleaning agents are safe to use?
Use non-abrasive, animal-safe cleaners recommended in the manual. Avoid high-pressure water or any method that could damage electronics.
What are the best practices for operating the ICU in hot or humid environments?
Ensure the unit is placed in a ventilated area away from direct sunlight. Regularly monitor the air conditioning and humidity settings.
How do I use the nebulizer feature safely?
Connect the nebulizer securely, fill it only to the indicated maximum, and follow the operation settings on the ICU interface.
How should I prepare the ICU before placing a patient inside?
Stabilize the temperature and oxygen levels, and confirm all settings are appropriate for the patient’s condition.
Why is the oxygen concentration not reaching the set value?
Check circulation mode, ensure airtight seals, and verify the oxygen source and flow settings. Recalibrate if needed.
What should I do if the unit overheats or overcools?
Adjust the temperature settings and verify that ventilation is unobstructed.
Why is there no water in the air conditioner drainage container?
Inspect the drainage hose for blockages and clear them as necessary.
What if the ICU alarms unexpectedly?
Confirm temperature, humidity, and gas levels are within normal limits. Refer to the troubleshooting section or contact support.
The LCD screen flickers. What should I do?
This may indicate a low battery. Ensure the ICU is connected to power and fully charged.
What happens if there’s a power outage?
The ICU’s 30-minute backup battery will activate. Ensure a contingency plan for prolonged outages.
How do I reset the ICU after a fault?
Power down the unit, resolve the issue (e.g., reconnect cables, clear blockages), and restart the system.
Why is the ICU making excessive noise?
Check for obstructed airflow, ensure stable placement, and inspect ventilation areas for dust or debris.
Why is the ion sterilization feature not activating?
Confirm the Sanitize button is pressed correctly, and ensure the sterilization time settings are not set to zero.
Why is there condensation inside the ICU?
Check the A/C drainage system for blockages and ensure it’s connected properly. Reduce humidity settings if needed.
What does the low battery warning mean, and how can I fix it?
Plug the ICU into a power source to recharge the backup battery fully. Periodically power on the ICU to maintain battery health.
How do I fix issues connecting the oxygen supply?
Ensure the oxygen tubing is securely connected and the flow rate matches the ICU’s requirements (5 LPM per chamber for concentrators).
What should I do if the air conditioner is not cooling the ICU?
Empty the air conditioner drainage container, inspect for blockages, and move the ICU away from heat sources or direct sunlight.
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