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At VetFlex, we’re dedicated to empowering veterinary professionals with the tools and support they need to provide exceptional care. Whether you’re looking for troubleshooting tips, resources, or expert guidance, our Support Hub has you covered.

What clearance is needed around the ICU?

Maintain at least 4 inches (10 cm) from the wall for proper airflow and ventilation.

Can I place the ICU in a fully enclosed area?

No. At least one side or the top should remain open to ensure proper ventilation.

What power requirements are needed for the ICU?

A standard 15A outlet is required. Two units can share a single outlet.

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User Manuals and Guides

Download detailed manuals for setup, operation, and troubleshooting

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Learn with Step-by-Step Video Guides

Enhance your understanding of VetFlex ICU systems with our video training resources. These tutorials are designed to help you set up, operate, and maintain your ICU with confidence.

Starting an Active Therapy Session

Teach users how to initiate an active oxygen therapy session.

  • Powering on the ICU and accessing the user interface.
  • Preparing the chamber (temperature, oxygen, and circulation settings).
  • Connecting the oxygen supply.
  • Using the oxygen flowmeter and setting parameters.
  • Placing the patient in the chamber safely.
  • Monitoring the patient during therapy.
Proper ICU Setup and Installation

Guide users through the initial installation and placement of the ICU.

  • Unpacking and assembling the ICU (including modular setups for Single, Hybrid, or Double-Stack units).
  • Connecting to power and oxygen sources.
  • Attaching the A/C drainage hose and verifying proper ventilation space.
  • Initial calibration of oxygen and CO₂ sensors.
Cleaning and Sterilizing the ICU

Cleaning and Sterilizing the ICU

  • Step-by-step cleaning of the ICU chamber after use.
  • Proper use of animal-safe cleaning agents
  • Activating the sanitize function and ion sterilization.
  • Draining and cleaning the air conditioning system